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Security Notice: Phishing Email Warning

  • Wednesday, 8th July, 2026
  • 12:23pm

Fraudulent "Message Restriction Portal" Emails

We have been made aware of phishing emails being sent to businesses claiming to be from Web Hosting Cymru.

These emails typically claim that messages have been placed on hold and ask recipients to click a "Release Messages" button.

These emails are NOT from Web Hosting Cymru.

Do NOT:

  • Click any links within the email.
  • Enter your email password.
  • Download any attachments.
  • Forward the email to colleagues without warning them.

How to identify the scam

The fraudulent emails often:

  • Claim multiple emails are being held.
  • Use urgent language to encourage immediate action.
  • Display fake portal pages.
  • Come from suspicious sender addresses that are not Web Hosting Cymru.

For example, one recent phishing email was sent from:

contract4@armnora.com

which is not associated with Web Hosting Cymru.

What should you do?

If you receive one of these emails:

  1. Delete it immediately.
  2. Mark it as phishing or spam in your email client.
  3. If you clicked the link or entered your password, change your password immediately and contact us.

Remember

Web Hosting Cymru will never ask you to verify your mailbox or release held emails through unsolicited email links.

If we ever need you to access a service, we will direct you to log in through our official customer portal or contact you directly.


Need help?

If you are unsure whether an email is genuine, please contact our support team before clicking anything.

We are always happy to verify whether an email is legitimate.

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