Question 1

How do I get started with webhostingcymru.co.uk?

Accepted Answer

Check your preferred domain, choose your hosting plan, and follow our simple checkout process. Use code 'First1' for our £1 hosting offer.

Question 2

Which hosting package is right for me?

Accepted Answer

If you're unsure, contact us by phone or chat. We'll help you choose between Start Up, Premium, or Reseller Hosting based on your needs.

Question 3

Can I upgrade or downgrade at any time?

Accepted Answer

Yes! No fixed contracts mean you can change plans anytime. Just open a support ticket and we'll take care of it.

Question 4

Is your hosting truly unlimited?

Accepted Answer

Yes! All plans include unlimited websites, email accounts, bandwidth, MySQL databases, and SSD storage with fair usage.

Question 5

What makes webhostingcymru.co.uk different?

Accepted Answer

We're UK-based with fast SSD storage, free SSL, daily backups, DDoS protection, and friendly local support—plus no contracts.

Question 6

Is my website secure with webhostingcymru.co.uk?

Accepted Answer

Yes! We include free SSL certificates, 2 Tbps DDoS protection, malware scanning and quarantine, plus daily backups for all plans.

Question 7

Do you offer free SSL certificates?

Accepted Answer

Yes, all plans come with free SSL certificates to keep your website secure and improve SEO rankings.

Question 8

Do you provide daily backups?

Accepted Answer

Yes, daily backups are included free with every hosting plan for peace of mind and easy recovery.

Question 9

Is SSH access available?

Accepted Answer

SSH access is available on our Premium and Reseller Hosting plans, giving you greater control over your hosting account.

Question 10

What resources do your plans include?

Accepted Answer

Start Up offers 1 CPU, 2GB RAM, 25 EP. Premium and Reseller plans include 2 CPU, 4GB RAM, 50 EP, and lower server contention.

Question 11

Do you offer domain registration?

Accepted Answer

Yes! We provide UK domain registration services. Our Premium package even includes a free domain name.

Question 12

How reliable is webhostingcymru.co.uk?

Accepted Answer

We offer 100% network uptime with 24/7 proactive monitoring, redundant and load-balanced infrastructure to keep your site online.

Question 13

Where are your servers located?

Accepted Answer

Our servers are UK-based to ensure low latency, fast load times, and great performance for UK businesses.

Question 14

Do you offer WordPress hosting?

Accepted Answer

Yes! We support 200+ one-click installs including WordPress, making it quick and easy to launch your site.

Question 15

Can I host multiple websites?

Accepted Answer

Yes. All our hosting plans allow unlimited websites so you can manage multiple projects under one account.

Question 16

How do I contact support?

Accepted Answer

Call 02922 742582, email info@webhostingcymru.co.uk, or use live chat. Our friendly UK-based team is ready to help.

Question 17

Can I resell your hosting?

Accepted Answer

Yes! Our Reseller Hosting lets you sell unlimited sites with full features and manage your own hosting business.

Question 18

What payment methods do you accept?

Accepted Answer

We accept major credit and debit cards securely online. Contact us if you have billing questions.

Question 19

Do you have any contracts or hidden fees?

Accepted Answer

No contracts or hidden fees. You can upgrade, downgrade, or cancel anytime without penalties.

Question 20

Do you offer support if I get stuck?

Accepted Answer

Absolutely! Our friendly, UK-based support team is here via phone, email, and live chat to help anytime.

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02922 742582

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Why Plesk Hosting Is the Best Solution for Your Website Management

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02922 742582